Privacy Policy

We strongly recommend that you review this Privacy Policy to understand how Handlers Agency collects, uses, and protects your personal information.

Handlers Agency is committed to maintaining the privacy and security of any personal information you provide when using our website and services. This Privacy Policy explains how we handle personal data collected when you visit the Handlers Agency website.

Our Privacy Commitment

At Handlers Agency, information is essential to delivering exceptional creative and digital services but our clients’ trust is our most valuable asset. Protecting your personal information and using it responsibly is a top priority for our team.

Our Privacy Promises

We commit to the following principles:

  • We will safeguard your personal information using strict standards of security and confidentiality.
  • We will collect and use customer information only as necessary to deliver our services, communicate with you, and operate our business effectively.
  • Access to customer information will be limited to authorized team members who are trained in proper data handling practices.
  • Employees who violate these privacy standards will be subject to disciplinary action.
  • We will not disclose customer information to third parties unless:
    • You have been informed and provided consent, or
    • Disclosure is required by law.
  • We maintain full control over the confidentiality of your information. In limited cases, we may share information with trusted partners when you express interest in their services. This Privacy Policy does not apply to how those third parties use your information.
  • Any third-party service providers we engage are required to comply with our privacy standards and may be audited for compliance.
  • We strive to keep customer information accurate and up to date and provide ways for clients to request corrections where legally permitted.

Information We Collect

Personal Information

When you contact us, fill out forms, or engage our services, we may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Business or company name
  • Project or service-related details
  • Device or browser-related information

We do not knowingly collect personal information from children under the age of 13. Users under the age of 18 must have parental or guardian consent before providing personal information.

Website Usage Information

We automatically collect certain non-personal information when you visit our website, including:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referring websites

This information helps us analyze website usage and improve performance and user experience.

How We Use Collected Information

We may use your information to:

  • Respond to inquiries and service requests
  • Communicate about our services, updates, or offers
  • Improve existing services and develop new offerings
  • Personalize website content and user experience
  • Analyze website traffic and performance
  • Enforce our Terms of Use or protect our legal rights
  • Comply with legal or regulatory requirements

We may combine information collected from our website with information provided through other interactions with Handlers Agency.

Media Uploads

If you upload images or media files to our website, we recommend avoiding files that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract such data.

Cookies

Handlers Agency uses cookies and similar technologies to enhance website functionality and user experience. Cookies help us:

  • Improve site navigation
  • Analyze usage patterns
  • Deliver a smoother browsing experience

You may disable cookies through your browser settings, though some website features may not function properly.

Data Security

All personally identifiable information is stored on secure, limited-access servers. We maintain appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

Internet-Based Data Transfers

As the internet is a global platform, data collected through our website may be transferred, processed, or stored internationally. By using our website, you acknowledge and consent to this form of data processing.

Policy Updates

Handlers Agency may update this Privacy Policy periodically. We will not use previously collected personal information in a way that is materially inconsistent with this policy without obtaining your consent where required.

Your Data Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request corrections or updates to your data
  • Request deletion of your personal information

This does not include data we are required to retain for administrative, legal, or security purposes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us via the contact details provided on our website.

Handlers Agency
Email: contact@handlersagency\handlersagency@gmail.com
Phone: +237 675 693 489
Website: www.handlersagency.com